A little prep.
A better clean.

Keep a suitable parking space clear outside your property. Our equipment runs from the van, so we need a safe route for the hoses. If parking or access is unsuitable, we may be unable to complete the work. Rearrangement may be subject to our cancellation terms.

Remove loose hair, crumbs and surface debris before we arrive. This lets us focus on the professional clean. Unvacuumed carpets may take longer and the result may be affected.

Move toys, lamps, plants, pet beds and easy-to-lift belongings. We normally clean around items left in place, so carpet underneath may not be treated.

Leave heavy furniture in place and do not risk injury. Tell Danny about larger items you would like assessed when he arrives.

Tell us before work starts about reactions to cleaning chemicals, fragrances, smells, dust or airborne particles. We need this information to assess whether the planned treatment is suitable.

Let us know what caused any stains, which products you have already tried and whether the carpet, rug or furniture has been professionally cleaned before.

Keep children and pets safely away while we work. Hoses, equipment and damp flooring can create trip or slip risks.

Let us know about stairs, entry restrictions, parking rules or anyone working from home before the appointment.